How HTMS™ works

One contract renewal, from the record to the result

Follow a software contract that is 90 days from its cancellation notice deadline. A budget request, a recurring fault or a system replacement goes through the same four steps.
HTMS™ vendors page with renewal decisions: renewals by status, the renewal queue with notice windows and missing terms, and the vendors with the most spend
Renewals in Technology Management, with notice windows and missing terms

Four steps

  1. The contract is recorded

    The channel manager contract is entered with its annual cost, renewal date, cancellation notice deadline and owner. If it is uploaded as a file, someone checks the extracted terms before they are saved.It appears in the renewal queue for the quarter.

  2. The renewal is reviewed

    The IT manager opens the renewal with the cost, the vendor’s recorded service performance, open tickets against the system and the departments that use it.A review based on the hotel’s records, with missing information named.

  3. A decision is recorded and assigned

    The general manager decides to renew, renegotiate or replace. The decision is recorded with its reason, an owner and a due date. A replacement becomes a project with a budget line.One decision, with one person responsible for it.

  4. The work and the result are tracked

    The renegotiation or replacement is followed as tasks or a project. The new terms are recorded on the contract.The next renewal starts from what was decided this time.

Where Keyline helps in this example

Ask “Which contracts need a decision this quarter?” Keyline answers from the vendor records: contracts past their renewal date, renewals in the next 90 days and contracts with no renewal date recorded.

  • It links to each contract it lists.
  • Where a renewal date or cost was never recorded, it says so instead of estimating.
  • It lists each contract with its cost and notice date. The renewal decision stays with the general manager.
Keyline open beside the Vendors page: the question “Which contracts renew before the end of the year?”, an answer listing 50 renewals ahead, 3 already past their deadline, 20 due within three months and 4 with no renewal date, and the box for the next question
Keyline answering from the vendor records

What you need to start

Contract files, invoices, a system or asset list, the technology budget and current project plans. Uploaded documents are checked by a person before they become records.

See how documents become records

Bring a renewal you are facing

We will walk through it in HTMS™, from the contract record to the decision.

How HTMS™ Works: One Contract Renewal, Step by Step | Techorph