What needs my decision this week?
Approvals, funding requests and escalations ranked by hotel impact, with an owner and a due date beside each one.
General managers
Know what is slowing your departments and costing the hotel money
Each week, see the decisions waiting for you, the problems departments keep raising, the spending that needs an answer and who owns each one. The detail is there when you want it.
Start the meeting with the decisions waiting, the risks behind them and who owns each one.
Department requestsRanked by hotel impact
Decisions waitingCost and risk shown
Who owns whatA name on every fault
Before the morning meetingSpend, risk and guest issues in one view
2 decisions waitingThe facts beside each
Contracts renewingNotice dates recorded
Questions HTMS™ answers for general managers
What is affecting guests or departments?
Incidents and recurring problems shown by department and guest touchpoint, not by ticket number.
Is technology money going where it matters?
Spend, upcoming investment and renewals next to the priorities they support.
What you see first
Your workspace opens on the decisions and risks that need a General Manager, before any technical detail.
- Needs your decision
- Affecting hotel operations
- Technology priorities
- Upcoming investment
- Strategic progress
What a general manager gets
Decide with the cost in front of you
A funding or change request shows what it costs, the risk of waiting and who asked for it, so you can approve it or send it back with a question.
Hold people to dates
Every open job, repair and project has an owner and a due date, so follow-up does not depend on memory.
See which problems reach guests
Recurring problems are shown by department and by the guest moment they affect, such as check-in or the room.
Stop paying for renewals nobody chose
Contracts renewing this quarter are listed with their annual cost and the last day to give notice.
See HTMS™ from the General Manager’s seat
The demo starts from the view a General Manager uses each week: decisions, risk, spend and progress.